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Event FAQ

Event FAQs

Looking to book an event at Navy Pier? View the event FAQs listed below for some of the most commonly asked questions.

How many people can your locations accommodate?

How much is the deposit, when is it due, and is it refundable?

What is your weather contingency plan for outdoor spaces?

How long will I have use of the event space(s) I reserve?

Can I move things around and decorate to suit my purposes, or do I have to leave everything as is? Are there decoration guidelines/restrictions? Can I use real candles?

What time can my vendors start setting up on the day of the event? Is it possible to start the set-up the day before? How early can deliveries be made? How much time will I have for décor set-up?

Do you provide a coat check service?

Is there an outdoor space where my guests can mingle, and can it be heated and/or protected from the elements if necessary?

Are tables, linens, chairs, plates, silverware and glassware provided, or will I have to rent them myself or get them through my caterer?

What are the service and sales tax charges?

Can we do a food tasting prior to finalizing our menu selection? If so, is there an additional charge?

Are there restrictions on what kind of music I can play, or a time by which the music must end? Can the venue accommodate a DJ or live band?

Is there parking on site? If so, is it complimentary? Do you offer valet parking, and what is the charge?

What security services do you offer? Do I need to hire my own security guards, or does the site hire them or have security on staff?

Do you have signage or other aids to direct guests to my event?

Do you have an in-house caterer or a list of “preferred” caterers, or do I need to provide my own?

Are you licensed to provide alcohol service?

Can I hire my own vendors (caterer, coordinator, DJ, etc.), or must I select from a preferred vendor list? If I can bring my own, do you have a list of recommended vendors?

Who can I contact if I’m looking to book an event?


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